Operationalised product quality models and assessment: The Quamoco approach

Software quality models provide either abstract quality characteristics or concrete quality measurements; there is no seamless integration of these two aspects. Reasons for this include the complexity of quality and the various quality profiles in different domains which make it difficult to build operationalised quality models. In the project Quamoco, we developed a comprehensive approach for closing this gap. It combined constructive research, which involved quality experts from academia and industry in workshops, sprint work and reviews, with empirical studies. All deliverables within the project were peer-reviewed by two project members from a different area. Most deliverables were developed in two or three iterations and underwent an evaluation. We contribute a comprehensive quality modelling and assessment approach: (1) A meta quality model defines the structure of operationalised quality models. It includes the concept of a product factor, which bridges the gap between concrete measurements and abstract quality aspects, and allows modularisation to create modules for specific domains. (2) A largely technology-independent base quality model reduces the effort and complexity of building quality models for specific domains. For Java and C# systems, we refined it with about 300 concrete product factors and 500 measures. (3) A concrete and comprehensive quality assessment approach makes use of the concepts in the meta-model. (4) An empirical evaluation of the above results using real-world software systems. (5) The extensive, open-source tool support is in a mature state. (6) The model for embedded software systems is a proof-of-concept for domain-specific quality models. We provide a broad basis for the development and application of quality models in industrial practice as well as a basis for further extension, validation and comparison with other approaches in research.