Investigating Key User Experiencing Engineering Aspects in Software-as-a-Service Service Delivery Model
December 10, 2018 Β· Declared Dead Β· π arXiv.org
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Authors
Lakshmi Sirisha Revadi, Xi Zheng, Yupeng Jiang
arXiv ID
1812.03660
Category
cs.HC: Human-Computer Interaction
Citations
0
Venue
arXiv.org
Last Checked
5 months ago
Abstract
Software as a Service (SaaS) is well established as an effective model for the development, deployment and customization of software. As it continues to gain more momentum in the IT industry, many user experience challenges and issues are being reported by the experts and end users.
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