Getting To Know You: User Attribute Extraction from Dialogues

August 13, 2019 ยท Declared Dead ยท ๐Ÿ› International Conference on Language Resources and Evaluation

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Authors Chien-Sheng Wu, Andrea Madotto, Zhaojiang Lin, Peng Xu, Pascale Fung arXiv ID 1908.04621 Category cs.CL: Computation & Language Cross-listed cs.AI Citations 35 Venue International Conference on Language Resources and Evaluation Last Checked 4 months ago
Abstract
User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong suggestions of user information, to automatically extract user attributes. Since no existing dataset is available for this purpose, we apply distant supervision to train our proposed two-stage attribute extractor, which surpasses several retrieval and generation baselines on human evaluation. Meanwhile, we discuss potential applications (e.g., personalized recommendation and dialogue systems) of such extracted user attributes, and point out current limitations to cast light on future work.
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