PARQR: Augmenting the Piazza Online Forum to Better Support Degree Seeking Online Masters Students

September 04, 2019 Β· Declared Dead Β· πŸ› ACM Conference on Learning @ Scale

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Authors Noah Bilgrien, Roy Finkelberg, Chirag Tailor, India Irish, Girish Murali, Abhishek Mangal, Niklas Gustafsson, Sumedha Raman, Thad Starner, Rosa Arriaga arXiv ID 1909.02043 Category cs.HC: Human-Computer Interaction Citations 3 Venue ACM Conference on Learning @ Scale Last Checked 4 months ago
Abstract
We introduce PARQR, a tool for online education forums that reduces duplicate posts by 40\% in a degree seeking online masters program at a top university. Instead of performing a standard keyword search, PARQR monitors questions as students compose them and continuously suggests relevant posts. In testing, PARQR correctly recommends a relevant post, if one exists, 73.5\% of the time. We discuss PARQR's design, initial experimental results comparing different semesters with and without PARQR, and interviews we conducted with teaching instructors regarding their experience with PARQR.
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