Keeping Designers in the Loop: Communicating Inherent Algorithmic Trade-offs Across Multiple Objectives

October 07, 2019 Β· Declared Dead Β· πŸ› arXiv.org

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Authors Bowen Yu, Ye Yuan, Loren Terveen, Zhiwei Steven Wu, Jodi Forlizzi, Haiyi Zhu arXiv ID 1910.03061 Category cs.HC: Human-Computer Interaction Citations 2 Venue arXiv.org Last Checked 4 months ago
Abstract
Artificial intelligence algorithms have been used to enhance a wide variety of products and services, including assisting human decision making in high-stakes contexts. However, these algorithms are complex and have trade-offs, notably between prediction accuracy and fairness to population subgroups. This makes it hard for designers to understand algorithms and design products or services in a way that respects users' goals, values, and needs. We proposed a method to help designers and users explore algorithms, visualize their trade-offs, and select algorithms with trade-offs consistent with their goals and needs. We evaluated our method on the problem of predicting criminal defendants' likelihood to re-offend through (i) a large-scale Amazon Mechanical Turk experiment, and (ii) in-depth interviews with domain experts. Our evaluations show that our method can help designers and users of these systems better understand and navigate algorithmic trade-offs. This paper contributes a new way of providing designers the ability to understand and control the outcomes of algorithmic systems they are creating.
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