How Fake News Affect Trust in the Output of a Machine Learning System for News Curation

August 05, 2020 Β· Declared Dead Β· πŸ› Multidisciplinary International Symposium on Disinformation in Open Online Media

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Authors Hendrik Heuer, Andreas Breiter arXiv ID 2008.01988 Category cs.HC: Human-Computer Interaction Cross-listed cs.IR Citations 4 Venue Multidisciplinary International Symposium on Disinformation in Open Online Media Last Checked 4 months ago
Abstract
People are increasingly consuming news curated by machine learning (ML) systems. Motivated by studies on algorithmic bias, this paper explores which recommendations of an algorithmic news curation system users trust and how this trust is affected by untrustworthy news stories like fake news. In a study with 82 vocational school students with a background in IT, we found that users are able to provide trust ratings that distinguish trustworthy recommendations of quality news stories from untrustworthy recommendations. However, a single untrustworthy news story combined with four trustworthy news stories is rated similarly as five trustworthy news stories. The results could be a first indication that untrustworthy news stories benefit from appearing in a trustworthy context. The results also show the limitations of users' abilities to rate the recommendations of a news curation system. We discuss the implications of this for the user experience of interactive machine learning systems.
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