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Chatbot integration in few patterns
September 07, 2020 Β· Declared Dead Β· π IEEE Internet Computing
"No code URL or promise found in abstract"
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Authors
Marcos Baez, Florian Daniel, Fabio Casati, Boualem Benatallah
arXiv ID
2009.03101
Category
cs.SE: Software Engineering
Citations
24
Venue
IEEE Internet Computing
Last Checked
4 months ago
Abstract
Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.
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