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Algorithmic support of a personal virtual assistant for automating the processing of client requests
March 27, 2022 Β· Declared Dead Β· π arXiv.org
"No code URL or promise found in abstract"
Evidence collected by the PWNC Scanner
Authors
Konstantin Dobratulin, Marina Nezhurina
arXiv ID
2203.14372
Category
cs.HC: Human-Computer Interaction
Cross-listed
cs.AI,
cs.LG
Citations
0
Venue
arXiv.org
Last Checked
5 months ago
Abstract
This article describes creating algorithmic support for the functioning of a personal virtual assistant, which allows automating the processing of customer requests. The study aims to reduce errors and processing time for a client request in business systems - text chats or voice channels using a text transcription system. The results of the development of algorithmic support and an assessment of the quality of work on synthetic data presented.
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