When is Good Good Enough? Context Factors for Good Remote Work of Agile Software Development Teams. The Otto Case

The Covid-19 pandemic led to several challenges in everybody working life. Many companies worldwide enabled comprehensive remote work settings for their employees. Agile Software Development Teams are affected by the switch to remote work as agile methods setting communication and collaboration in focus. The well-being and motivation of software engineers and developers, which impacting their performance, are influenced by specific context factors. This paper aims to analyze identify specific context factors for a good remote work setting. We designed a single case study at a German ecommerce company and conducted an experiment using a gamification approach including eight semi-structured interviews. Our results show, that the agile software development team members to their health. Furthermore, most the team members value the gamification approach to put more focus on physical activities and the health well-being. We discuss several practical implications and provide recommendations for other teams and companies.