Learning to Suggest Breaks: Sustainable Optimization of Long-Term User Engagement

November 24, 2022 ยท Declared Dead ยท ๐Ÿ› International Conference on Machine Learning

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Authors Eden Saig, Nir Rosenfeld arXiv ID 2211.13585 Category cs.LG: Machine Learning Cross-listed cs.CY, cs.IR, eess.SY Citations 6 Venue International Conference on Machine Learning Last Checked 4 months ago
Abstract
Optimizing user engagement is a key goal for modern recommendation systems, but blindly pushing users towards increased consumption risks burn-out, churn, or even addictive habits. To promote digital well-being, most platforms now offer a service that periodically prompts users to take breaks. These, however, must be set up manually, and so may be suboptimal for both users and the system. In this paper, we study the role of breaks in recommendation, and propose a framework for learning optimal breaking policies that promote and sustain long-term engagement. Based on the notion that recommendation dynamics are susceptible to both positive and negative feedback, we cast recommendation as a Lotka-Volterra dynamical system, where breaking reduces to a problem of optimal control. We then give an efficient learning algorithm, provide theoretical guarantees, and empirically demonstrate the utility of our approach on semi-synthetic data.
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