Understanding Journalists' Workflows in News Curation
March 31, 2023 Β· Declared Dead Β· π International Conference on Human Factors in Computing Systems
"No code URL or promise found in abstract"
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Authors
Shubham Atreja, Shruthi Srinath, Mohit Jain, Joyojeet Pal
arXiv ID
2304.00132
Category
cs.CY: Computers & Society
Cross-listed
cs.HC
Citations
11
Venue
International Conference on Human Factors in Computing Systems
Last Checked
4 months ago
Abstract
With the increasing dominance of the internet as a source of news consumption, there has been a rise in the production and popularity of email newsletters compiled by individual journalists. However, there is little research on the processes of aggregation, and how these differ between expert journalists and trained machines. In this paper, we interviewed journalists who curate newsletters from around the world. Through an in-depth understanding of journalists' workflows, our findings lay out the role of their prior experience in the value they bring into the curation process, their use of algorithms in finding stories for their newsletter, and their internalization of their readers' interests and the context they are curating for. While identifying the role of human expertise, we highlight the importance of hybrid curation and provide design insights on how technology can support the work of these experts.
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