Barriers for Social Inclusion in Online Software Engineering Communities -- A Study of Offensive Language Use in Gitter Projects

May 02, 2023 ยท Entered Twilight ยท ๐Ÿ› International Conference on Evaluation & Assessment in Software Engineering

๐Ÿ’ค TWILIGHT: Eternal Rest
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Authors Bastin Tony Roy Savarimuthu, Zoofishan Zareen, Jithin Cheriyan, Muhammad Yasir, Matthias Galster arXiv ID 2305.01273 Category cs.SE: Software Engineering Citations 3 Venue International Conference on Evaluation & Assessment in Software Engineering Repository https://github.com/frameworkresource/frameworkresource Last Checked 2 months ago
Abstract
Social inclusion is a fundamental feature of thriving societies. This paper first investigates barriers for social inclusion in online Software Engineering (SE) communities, by identifying a set of 11 attributes and organising them as a taxonomy. Second, by applying the taxonomy and analysing language used in the comments posted by members in 189 Gitter projects (with > 3 million comments), it presents the evidence for the social exclusion problem. It employs a keyword-based search approach for this purpose. Third, it presents a framework for improving social inclusion in SE communities.
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