`It is currently hodgepodge'': Examining AI/ML Practitioners' Challenges during Co-production of Responsible AI Values

July 14, 2023 Β· Declared Dead Β· πŸ› International Conference on Human Factors in Computing Systems

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Authors Rama Adithya Varanasi, Nitesh Goyal arXiv ID 2307.10221 Category cs.AI: Artificial Intelligence Cross-listed cs.HC Citations 57 Venue International Conference on Human Factors in Computing Systems Last Checked 3 months ago
Abstract
Recently, the AI/ML research community has indicated an urgent need to establish Responsible AI (RAI) values and practices as part of the AI/ML lifecycle. Several organizations and communities are responding to this call by sharing RAI guidelines. However, there are gaps in awareness, deliberation, and execution of such practices for multi-disciplinary ML practitioners. This work contributes to the discussion by unpacking co-production challenges faced by practitioners as they align their RAI values. We interviewed 23 individuals, across 10 organizations, tasked to ship AI/ML based products while upholding RAI norms and found that both top-down and bottom-up institutional structures create burden for different roles preventing them from upholding RAI values, a challenge that is further exacerbated when executing conflicted values. We share multiple value levers used as strategies by the practitioners to resolve their challenges. We end our paper with recommendations for inclusive and equitable RAI value-practices, creating supportive organizational structures and opportunities to further aid practitioners.
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