Towards Generalizable SER: Soft Labeling and Data Augmentation for Modeling Temporal Emotion Shifts in Large-Scale Multilingual Speech

Recognizing emotions in spoken communication is crucial for advanced human-machine interaction. Current emotion detection methodologies often display biases when applied cross-corpus. To address this, our study amalgamates 16 diverse datasets, resulting in 375 hours of data across languages like English, Chinese, and Japanese. We propose a soft labeling system to capture gradational emotional intensities. Using the Whisper encoder and data augmentation methods inspired by contrastive learning, our method emphasizes the temporal dynamics of emotions. Our validation on four multilingual datasets demonstrates notable zero-shot generalization. We publish our open source model weights and initial promising results after fine-tuning on Hume-Prosody.