Conceptualizing the Relationship between AI Explanations and User Agency

December 05, 2023 Β· Declared Dead Β· πŸ› arXiv.org

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Authors Iyadunni Adenuga, Jonathan Dodge arXiv ID 2312.03193 Category cs.HC: Human-Computer Interaction Cross-listed cs.CY Citations 5 Venue arXiv.org Last Checked 4 months ago
Abstract
We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric lens through case studies and thought experiments. We find that explanation serves as one of several possible first steps for agency by allowing the user convert forethought to outcome in a more effective manner in future interactions. Also, we observe that XAI systems might better cater to laypersons, particularly "tinkerers", when combining explanations and user control, so they can make meaningful changes.
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