Exploring the Human-LLM Synergy in Advancing Theory-driven Qualitative Analysis

May 09, 2024 Β· Declared Dead Β· πŸ› ACM Transactions on Computer-Human Interaction

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Authors Han Meng, Yitian Yang, Wayne Fu, Jungup Lee, Yunan Li, Yi-Chieh Lee arXiv ID 2405.05758 Category cs.HC: Human-Computer Interaction Cross-listed cs.CL, cs.CY Citations 2 Venue ACM Transactions on Computer-Human Interaction Last Checked 4 months ago
Abstract
Qualitative coding is a demanding yet crucial research method in the field of Human-Computer Interaction (HCI). While recent studies have shown the capability of large language models (LLMs) to perform qualitative coding within theoretical frameworks, their potential for collaborative human-LLM discovery and generation of new insights beyond initial theory remains underexplored. To bridge this gap, we proposed CHALET, a novel approach that harnesses the power of human-LLM partnership to advance theory-driven qualitative analysis by facilitating iterative coding, disagreement analysis, and conceptualization of qualitative data. We demonstrated CHALET's utility by applying it to the qualitative analysis of conversations related to mental-illness stigma, using the attribution model as the theoretical framework. Results highlighted the unique contribution of human-LLM collaboration in uncovering latent themes of stigma across the cognitive, emotional, and behavioral dimensions. We discuss the methodological implications of the human-LLM collaborative approach to theory-based qualitative analysis for the HCI community and beyond.
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