Experiences of Censorship on TikTok Across Marginalised Identities

July 19, 2024 Β· Declared Dead Β· πŸ› International Conference on Web and Social Media

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Authors Eddie L. Ungless, Nina Markl, BjΓΆrn Ross arXiv ID 2407.14164 Category cs.HC: Human-Computer Interaction Citations 5 Venue International Conference on Web and Social Media Last Checked 4 months ago
Abstract
TikTok has seen exponential growth as a platform, fuelled by the success of its proprietary recommender algorithm which serves tailored content to every user - though not without controversy. Users complain of their content being unfairly suppressed by ''the algorithm'', particularly users with marginalised identities such as LGBTQ+ users. Together with content removal, this suppression acts to censor what is shared on the platform. Journalists have revealed biases in automatic censorship, as well as human moderation. We investigate experiences of censorship on TikTok, across users marginalised by their gender, LGBTQ+ identity, disability or ethnicity. We survey 627 UK-based TikTok users and find that marginalised users often feel they are subject to censorship for content that does not violate community guidelines. We highlight many avenues for future research into censorship on TikTok, with a focus on users' folk theories, which greatly shape their experiences of the platform.
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