Toward LLM-Powered Social Robots for Supporting Sensitive Disclosures of Stigmatized Health Conditions

September 06, 2024 Β· Declared Dead Β· πŸ› arXiv.org

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Authors Alemitu Bezabih, Shadi Nourriz, C. Estelle Smith arXiv ID 2409.04508 Category cs.HC: Human-Computer Interaction Citations 3 Venue arXiv.org Last Checked 4 months ago
Abstract
Disclosing sensitive health conditions offers significant benefits at both individual and societal levels. However, patients often face challenges due to concerns about stigma. The use of social robots and chatbots to support sensitive disclosures is gaining traction, especially with the emergence of LLM models. Yet, numerous technical, ethical, privacy, safety, efficacy, and reporting concerns must be carefully addressed in this context. In this position paper, we focus on the example of HIV status disclosure, examining key opportunities, technical considerations, and risks associated with LLM-backed social robotics.
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