Designing Staged Evaluation Workflows for LLMs: Integrating Domain Experts, Lay Users, and Model-Generated Evaluation Criteria
October 02, 2024 Β· Declared Dead Β· π CHI2026
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Authors
Annalisa Szymanski, Simret Araya Gebreegziabher, Oghenemaro Anuyah, Ronald A. Metoyer, Toby Jia-Jun Li
arXiv ID
2410.02054
Category
cs.HC: Human-Computer Interaction
Citations
16
Venue
CHI2026
Last Checked
4 months ago
Abstract
Large Language Models (LLMs) are increasingly utilized for domain-specific tasks, yet evaluating their outputs remains challenging. A common strategy is to apply evaluation criteria to assess alignment with domain-specific standards, yet little is understood about how criteria differ across sources or where each type is most useful in the evaluation process. This study investigates criteria developed by domain experts, lay users, and LLMs to identify their complementary roles within an evaluation workflow. Results show that experts produce fact-based criteria with long-term value, lay users emphasize usability with a shorter-term focus, and LLMs target procedural checks for immediate task requirements. We also examine how criteria evolve between a priori and a posteriori phases, noting drift across stages as well as convergence in the a posteriori phase. Based on our observations, we propose design guidelines for a staged evaluation workflow combining the complementary strengths of these sources to balance quality, cost, and scalability.
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