Interaction Design with Generative AI: An Empirical Study of Emerging Strategies Across the Four Phases of Design

November 04, 2024 Β· Declared Dead Β· πŸ› arXiv.org

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Authors Marie Muehlhaus, JΓΌrgen Steimle arXiv ID 2411.02662 Category cs.HC: Human-Computer Interaction Citations 8 Venue arXiv.org Last Checked 4 months ago
Abstract
Generative Artificial Intelligence (Generative AI) holds significant promise in reshaping interactive systems design, yet its potential across the four key phases of human-centered design remains underexplored. This article addresses this gap by investigating how Generative AI contributes to requirements elicitation, conceptual design, physical design, and evaluation. Based on empirical findings from a comprehensive eight-week study, we provide detailed empirical accounts and comparisons of successful strategies for diverse design activities across all key phases, along with recurring prompting patterns and challenges faced. Our results demonstrate that Generative AI can successfully support the designer in all key phases, but the generated outcomes require manual quality assessments. Further, our analysis revealed that the successful prompting patterns used to create or evaluate outcomes of design activities require different structures depending on the phase of the design and the specific design activity. We derive implications for designers and future tools that support interaction design with Generative AI.
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