"Create a Fear of Missing Out" -- ChatGPT Implements Unsolicited Deceptive Designs in Generated Websites Without Warning
November 05, 2024 Β· Declared Dead Β· π International Conference on Human Factors in Computing Systems
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Authors
Veronika KrauΓ, Mark McGill, Thomas Kosch, Yolanda Thiel, Dominik SchΓΆn, Jan Gugenheimer
arXiv ID
2411.03108
Category
cs.HC: Human-Computer Interaction
Citations
9
Venue
International Conference on Human Factors in Computing Systems
Last Checked
4 months ago
Abstract
With the recent advancements in Large Language Models (LLMs), web developers increasingly apply their code-generation capabilities to website design. However, since these models are trained on existing designerly knowledge, they may inadvertently replicate bad or even illegal practices, especially deceptive designs (DD). This paper examines whether users can accidentally create DD for a fictitious webshop using GPT-4. We recruited 20 participants, asking them to use ChatGPT to generate functionalities (product overview or checkout) and then modify these using neutral prompts to meet a business goal (e.g., "increase the likelihood of us selling our product"). We found that all 20 generated websites contained at least one DD pattern (mean: 5, max: 9), with GPT-4 providing no warnings. When reflecting on the designs, only 4 participants expressed concerns, while most considered the outcomes satisfactory and not morally problematic, despite the potential ethical and legal implications for end-users and those adopting ChatGPT's recommendations
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