The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent

November 08, 2024 Β· Declared Dead Β· πŸ› Computers in Human Behavior

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Authors Leon O. H. Kroczek, Alexander May, Selina Hettenkofer, Andreas Ruider, Bernd Ludwig, Andreas MΓΌhlberger arXiv ID 2411.05653 Category cs.HC: Human-Computer Interaction Cross-listed cs.AI Citations 12 Venue Computers in Human Behavior Last Checked 4 months ago
Abstract
Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a virtual agent whose persona was manipulated as extravert or introvert in three different conversational tasks (small talk, knowledge test, convincing). Social-evaluation, emotional experience, and realism were assessed using ratings. Interactive engagement was measured by quantifying participants' words and conversational turns. Finally, we measured participants' willingness to ask the agent for help during the knowledge test. Our findings show that the extraverted agent was more positively evaluated, elicited a more pleasant experience and greater engagement, and was assessed as more realistic compared to the introverted agent. Whereas persona did not affect the tendency to ask for help, participants were generally more confident in the answer when they had help of the LLM. Variation of personality traits of LLM-controlled embodied virtual agents, therefore, affects social-emotional processing and behavior in virtual interactions. Embodied virtual agents allow the presentation of naturalistic social encounters in a virtual environment.
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