Integrating LLMs for Grading and Appeal Resolution in Computer Science Education

This study explores the integration of Large Language Models (LLMs) into the grading and appeal resolution process in computer science education. We introduce AI-PAT, an AI-powered assessment tool that leverages LLMs to evaluate computer science exams, generate feedback, and address student appeals. AI-PAT was used to assess over 850 exam submissions and handle 185 appeal cases. Our multi-model comparison (ChatGPT, Gemini) reveals strong correlations between model outputs, though significant variability persists depending on configuration and prompt design. Human graders, while internally consistent, showed notable inter-rater disagreement, further highlighting subjectivity in manual evaluation. The appeal process led to grade changes in 74% of cases, indicating the need for continued refinement of AI evaluation strategies. While students appreciated the speed and detail of AI feedback, survey responses revealed trust and fairness concerns. We conclude that AI-PAT offers scalable benefits for formative assessment and feedback, but must be accompanied by transparent grading rubrics, human oversight, and appeal mechanisms to ensure equitable outcomes.