AI Should Be More Human, Not More Complex
July 27, 2025 Β· Declared Dead Β· π arXiv.org
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Authors
Carlo Esposito
arXiv ID
2508.04713
Category
cs.HC: Human-Computer Interaction
Cross-listed
cs.AI
Citations
0
Venue
arXiv.org
Last Checked
5 months ago
Abstract
Large Language Models (LLMs) in search applications increasingly prioritize verbose, lexically complex responses that paradoxically reduce user satisfaction and engagement. Through a comprehensive study of 10.000 (est.) participants comparing responses from five major AI-powered search systems, we demonstrate that users overwhelmingly prefer concise, source-attributed responses over elaborate explanations. Our analysis reveals that current AI development trends toward "artificial sophistication" create an uncanny valley effect where systems sound knowledgeable but lack genuine critical thinking, leading to reduced trust and increased cognitive load. We present evidence that optimal AI communication mirrors effective human discourse: direct, properly sourced, and honest about limitations. Our findings challenge the prevailing assumption that more complex AI responses indicate better performance, instead suggesting that human-like brevity and transparency are key to user engagement and system reliability.
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