Who's Asking? Evaluating LLM Robustness to Inquiry Personas in Factual Question Answering
October 14, 2025 ยท Declared Dead ยท ๐ arXiv.org
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Authors
Nil-Jana Akpinar, Chia-Jung Lee, Vanessa Murdock, Pietro Perona
arXiv ID
2510.12925
Category
cs.CL: Computation & Language
Cross-listed
cs.LG
Citations
1
Venue
arXiv.org
Last Checked
5 months ago
Abstract
Large Language Models (LLMs) should answer factual questions truthfully, grounded in objective knowledge, regardless of user context such as self-disclosed personal information, or system personalization. In this paper, we present the first systematic evaluation of LLM robustness to inquiry personas, i.e. user profiles that convey attributes like identity, expertise, or belief. While prior work has primarily focused on adversarial inputs or distractors for robustness testing, we evaluate plausible, human-centered inquiry persona cues that users disclose in real-world interactions. We find that such cues can meaningfully alter QA accuracy and trigger failure modes such as refusals, hallucinated limitations, and role confusion. These effects highlight how model sensitivity to user framing can compromise factual reliability, and position inquiry persona testing as an effective tool for robustness evaluation.
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