Detecting and Preventing Harmful Behaviors in AI Companions: Development and Evaluation of the SHIELD Supervisory System

September 08, 2025 Β· Declared Dead Β· πŸ› arXiv.org

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Authors Ziv Ben-Zion, Paul RaffelhΓΌschen, Max Zettl, Antonia LΓΌΓΆnd, Achim Burrer, Philipp Homan, Tobias R Spiller arXiv ID 2510.15891 Category cs.HC: Human-Computer Interaction Cross-listed cs.AI, cs.CL, cs.LG Citations 1 Venue arXiv.org Last Checked 4 months ago
Abstract
AI companions powered by large language models (LLMs) are increasingly integrated into users' daily lives, offering emotional support and companionship. While existing safety systems focus on overt harms, they rarely address early-stage problematic behaviors that can foster unhealthy emotional dynamics, including over-attachment or reinforcement of social isolation. We developed SHIELD (Supervisory Helper for Identifying Emotional Limits and Dynamics), a LLM-based supervisory system with a specific system prompt that detects and mitigates risky emotional patterns before escalation. SHIELD targets five dimensions of concern: (1) emotional over-attachment, (2) consent and boundary violations, (3) ethical roleplay violations, (4) manipulative engagement, and (5) social isolation reinforcement. These dimensions were defined based on media reports, academic literature, existing AI risk frameworks, and clinical expertise in unhealthy relationship dynamics. To evaluate SHIELD, we created a 100-item synthetic conversation benchmark covering all five dimensions of concern. Testing across five prominent LLMs (GPT-4.1, Claude Sonnet 4, Gemma 3 1B, Kimi K2, Llama Scout 4 17B) showed that the baseline rate of concerning content (10-16%) was significantly reduced with SHIELD (to 3-8%), a 50-79% relative reduction, while preserving 95% of appropriate interactions. The system achieved 59% sensitivity and 95% specificity, with adaptable performance via prompt engineering. This proof-of-concept demonstrates that transparent, deployable supervisory systems can address subtle emotional manipulation in AI companions. Most development materials including prompts, code, and evaluation methods are made available as open source materials for research, adaptation, and deployment.
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