Time to Get Closer: Longing for Care Ethics Under the Neoliberal Logic of Public Services

March 23, 2026 ยท Grace Period ยท ๐Ÿ› CHI 2026

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Authors Ruta Serpytyte arXiv ID 2603.21753 Category cs.HC: Human-Computer Interaction Citations 0 Venue CHI 2026
Abstract
The fields of HCI and Participatory design have been turning to care ethics as a suitable ethos to approach current polycrisis with. Similar calls for relationality can be witnessed in public administration research and practice, albeit its current logic being built on privatisation and marketisation of services, managerialism and customer-focus; all of which are challenging to combine with care ethics. In this paper I use collaging technique to visually reflect on new ways for public services to adopt and (care-fully) scale participatory design approaches, and how do feminist care ethics fit in the design of public services, where there is a strong presence of neoliberalism.
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