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When Robots Rate Their Own Interactions: Engagement Validity and the Strangeness Failure
June 22, 2026 ยท Grace Period ยท ๐ IEEE RO-MAN 2026
Authors
Victor Lockwood, Hasan Mahmud, Mohammad Javad Khojasteh, Prabu David, Jamison Heard
arXiv ID
2606.23339
Category
cs.RO: Robotics
Citations
0
Venue
IEEE RO-MAN 2026
Abstract
Human-robot interaction (HRI) evaluation relies almost exclusively on human-completed questionnaires, leaving the robot's perspective unexamined. We propose an \textit{inverted evaluation}, in which LLM-powered robots complete the same standardized instruments from their own perspective, and test whether these ratings agree with human ground truth. In Study~1, five LLMs completed HRI-CUES, Godspeed, and RoSAS questionnaires for 25~interactions ($N = 1{,}522$ evaluations) from the HRI-CUES dataset. LLMs achieved moderate-to-strong agreement on engagement dimensions (satisfaction $r$ up to $.65$ and enjoyment $r$ up to $.72$) with excellent test-retest reliability (ICC $\geq .82$), but \textit{systematically inverted} the comfort/strangeness dimension ($r = -.44$ to $-.67$, all $p < .05$), conflating engagement with comfort. In Study~2, a Nao robot running Claude~Sonnet~4.5 replicated these patterns in live interactions ($N = 4$), including real-time turn-by-turn assessment. The strangeness failure persisted across five models, synthetic controls, and embodied deployment for two participants. We argue that current LLM-based robots lack access to the internal affective states needed to assess constructs like strangeness, and that inverted evaluation requires supplementary modalities (e.g., physiological signals, gaze, proxemics) to move beyond behavioral proxies. These findings establish boundary conditions for using LLMs as interaction evaluators in HRI.
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